Sub-Processors
Last updated: April 16, 2026
Qurb LLC, doing business as NameDrop ("we", "us", "our"), uses the third-party sub-processors listed below to help provide and improve our Service. Each sub-processor has been vetted and is bound by data processing agreements that require appropriate security and confidentiality measures.
We will update this page when we add or remove sub-processors. If you have subscribed to sub-processor change notifications (available to enterprise customers), we will notify you by email at least 30 days before engaging a new sub-processor.
Current Sub-Processors
| Sub-Processor | Purpose | Data Processed | Location | Date Added |
|---|---|---|---|---|
| Amazon Web Services (AWS) | Cloud infrastructure, hosting, storage (S3, Amplify, Cognito, Lambda, DynamoDB) | All user data, voice recordings, profile data | EU (eu-west-1, Ireland) | May 2018 |
| Stripe | Payment processing for enterprise subscriptions | Billing name, email, payment card details | United States | Jan 2023 |
| Hellō (Hello Identity Co-op) | User authentication and identity verification | Name, email, profile photo (from identity provider) | United States | Mar 2024 |
| Google Analytics (Google LLC) | Website and application analytics | IP address (anonymized), device info, page views, usage events | United States / EU | May 2018 |
| ElevenLabs | AI Voice feature — text-to-speech synthesis for name pronunciations | Name text (for synthesis only; does not receive user voice recordings) | United States | Sep 2024 |
| Crisp | Live chat and customer support | Name, email, chat messages | EU (France) | Jun 2022 |
| Freshdesk (Freshworks Inc.) | Customer support ticketing | Name, email, support ticket content | United States | May 2018 |
| Cal.com | Scheduling for demos and enterprise onboarding | Name, email, meeting details | United States | Jan 2024 |
| Sentry | Application error monitoring and performance tracking | IP address, device info, error context (may include user identifiers) | United States | Aug 2023 |
Changes
If we engage a new sub-processor or materially change the purpose for which an existing sub-processor processes personal data, we will update this page and note the change date below.
- April 16, 2026 — Full sub-processor list published with detailed table format.
Questions
If you have questions about our sub-processors or wish to subscribe to change notifications, please contact us at privacy@namedrop.io.